Delivering Across the UK

Free UK delivery on all orders

Samples Available on All Building Materials

FSC® Certified

Authentic Reclaimed Wood

One Order, One Tree Planted

PEFC® Certified

Shipping, Delivery & Returns

We deliver reclaimed timber and handcrafted furniture across the United Kingdom, Europe and internationally. Every order is carefully wrapped and dispatched from our UK fulfilment centre.

🇬🇧 United Kingdom
Standard Delivery
FREE on orders over £50
Estimated Delivery
5 – 8 business days
Orders under £50
Calculated at checkout
Mainland UK addresses. Delivery to Scottish Highlands, Northern Ireland and offshore islands may take an additional 2–3 business days.
🇪🇺 European Union
Standard International
£14.99
Estimated Delivery
7 – 14 business days
Countries
Austria, Belgium, Bulgaria + 24 more
Please note that EU orders may be subject to local customs duties and import taxes upon arrival. These charges are the responsibility of the recipient.
🌎 International
Standard International
£23.99
Estimated Delivery
10 – 21 business days
Countries
UAE, Australia, Canada + 10 more
International shipments may be subject to customs duties, import taxes and clearance fees determined by your local authorities. These charges are not included in the order total.

Large and Bespoke Items

Reclaimed timber panels, dining tables, benches and other large or bespoke pieces may require specialist delivery arrangements. For these items:

  • Delivery timescales and costs are confirmed at the point of order
  • A member of our team will contact you to arrange a suitable delivery date
  • Pallet or two-person delivery may apply depending on size and weight
  • Ground-floor delivery is included as standard

Order Processing

All orders are processed within 1–2 business days. You will receive a confirmation email with tracking details once your order has been dispatched.

Orders placed after 2:00 PM on Fridays or during weekends and bank holidays will be processed on the next working day.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If something is not quite right, please get in touch within 14 days of receiving your order.

  • Items must be unused, in their original packaging and in resaleable condition
  • Bespoke and made-to-order items cannot be returned unless faulty
  • Return shipping costs are the responsibility of the buyer unless the item is defective
  • Refunds are processed within 5–7 business days of receiving the returned item

Damaged or Faulty Items

Every piece is carefully inspected and wrapped before dispatch. If your order arrives damaged or faulty, please contact us within 48 hours of delivery with photographs of the damage. We will arrange a replacement or full refund at no additional cost.

Trade and Project Enquiries

Architects, interior designers and hospitality clients — we offer bespoke delivery solutions for large-scale projects including pallet shipments, phased deliveries and site-direct dispatch.

Get in Touch